Your audience is global. Your phone isn’t. An inbound discovery prospect calling at 9pm or on a Saturday gets voicemail — and most of them never call back. The AI receptionist closes that gap.
What it does
- Answers every inbound call 24/7
- Qualifies the caller with coaching-specific intake questions (similar to the application form, but conversational)
- Books discovery calls directly into your calendar with proper time-zone handling
- Hands off hot prospects via warm transfer (during your office hours) or callback request (outside)
- Logs everything to the contact record in GHL — full transcript, structured fields, sentiment
What it doesn’t do
- Doesn’t quote prices. The AI will say “the engagement starts at [pricing tier]” only if you’ve configured it to share that info; otherwise it routes the question to a discovery call.
- Doesn’t make outcome promises. Coaching outcomes vary; the AI is configured to never claim specific results.
- Doesn’t replace you on the actual coaching call. It’s a receptionist, not a coach.
Stack
Built on VAPI or Retell (your choice, both supported). Voice is configurable — you can clone your own voice or pick from professional voices we provide. Latency is sub-1-second for natural conversation feel.
Languages
Default: English. Bilingual English / Spanish supported for practices with Spanish-speaking clients (Latin America, US Hispanic market). Other languages on request during dedicated hours.
What’s wired in your dedicated hours
- Voice persona (cloned from your voice or selected from our library)
- Intake script tuned to your offer and pricing
- Calendar handoff (which calendar, which appointment type, which buffer)
- Transfer rules (who gets warm-transferred, who gets callback-scheduled)
- Compliance script (TCPA opt-in, recording disclosure, opt-out path)
- Knowledge base (your FAQs, your offer details, your competitive positioning)
Cost
The snapshot includes the setup. Ongoing usage cost (per-minute pricing from VAPI / Retell) is billed by them directly — typically $0.05–$0.12 per minute. For a practice receiving 50 inbound calls/month averaging 3 minutes each, monthly cost runs ~$7–$18.
What this changes
Practices running the AI receptionist see:
- 100% inbound-call response rate (vs. ~40% with voicemail)
- 20–35% of inbound calls converted to a booked discovery call (vs. ~5% with voicemail callback)
- Zero missed leads on weekends and evenings